Ishida Expert - remote learning for CCW operators

11/10/2016

Ishida Europe has launched the first interactive computer-based training programme for multihead weighers.

Called Ishida Expert, the programme provides fully interactive learning that is delivered remotely on a customer’s site to an unlimited number of users. The self-paced learning product offers best in class training for Ishida’s range of multihead weighers, ensuring that the equipment is set up, operated and maintained to optimum performance levels at all times. This helps to maximise overall equipment effectiveness (OEE) and deliver a fast return on investment.

The training programme comprises three levels – Foundation, Intermediate and Advanced – helping users develop skills from basic operation through technical support to machine trouble shooting. It combines visual operating animations of Ishida CCW multihead weighers with simultaneous narration, supported by an in-depth learning booklet that serves as a permanent user reference. Users have to pass a quiz at the end of each session to complete each level before being able to move on to the next learning module.

Ishida Expert complements Ishida’s existing on-site training programmes provided by its specialist teams. Because the Ishida Expert programme is delivered remotely, it can be easily offered to multiple staff and training can take place around individual shift patterns. The training can be implemented immediately with no waiting for trainers to become available.

Equally important, the programme enables every participant to learn and progress at their own pace, ensuring that each participant can get the most out of their training.

“We believe Ishida Expert is a unique offering in our market which will help all types and sizes of businesses introduce company-wide best practice in the operation and maintenance of their weighers,” explains Ian Atkinson, Ishida Europe’s Business Manager for Multihead Weighers.       

“This product offers so much more than the conventional basic introduction training – allowing customers to really push the boundaries of their machine and line performance. The programme can assist all levels of learning – from introducing new employees to the machine to providing existing operators and engineers with enhanced knowledge and skills as well as enabling senior management to maximise operating efficiencies and to get the most from their investment.”

Ian adds that initial customer workshops for Ishida Expert have proved successful with very positive feedback and high approval ratings from users.

Ishida Expert is currently available in English and additional languages are in development. Training programmes are also being prepared for other equipment in the Ishida range including checkweighers, tray sealers, bag makers and X-ray inspection systems.

Further information and a product demonstration are available from the Ishida Europe Training Department.